Check Your Coverage
Review your policy or contact your insurance provider to understand your massage therapy benefits, limits, and documentation requirements.
Insurance made simpler
Yes, We Offer Direct Billing to Major Insurance Providers.
Massage Square offers direct billing to a wide range of insurance providers, including coverage options for eligible massage therapy services. Explore the providers below and learn what to expect before your visit.
Less paperwork to navigate. More time to focus on yourself.
We Work With a Wide Range of Insurance Providers.
Massage Square offers direct billing to a variety of insurance providers. Browse the provider logos below and contact your insurer if you need to confirm your specific coverage.
Direct billing availability and reimbursement depend on your individual policy, eligibility, and insurer requirements.
What Is Direct Billing?
Direct billing allows Massage Square to submit eligible claims to your insurance provider on your behalf. Depending on your plan and the insurer’s response, your policy may cover some or all of the cost of your treatment.
Coverage varies by insurance provider and individual policy. You may still be responsible for an outstanding balance, and some plans require additional documents or a physician’s referral.
Visit Massage Square
Provide the required insurance information and payment details when requested during your first visit.
Confirm Any Remaining Balance
After your insurer processes the claim and communicates the outstanding amount, our staff will contact you to discuss any remaining balance and obtain your authorisation for payment.
Insurance policy
A Clearer Understanding of Your Coverage.
Payment Information on File
Massage Square offers direct billing to various insurance providers. For your convenience, we require a valid credit card or Visa Debit card to be kept on file for any charges not covered by your insurance provider. This information will be collected during your first visit.
How Outstanding Balances Are Handled
Your payment method on file will not be charged for the outstanding balance until your insurance provider has processed the claim and informed Massage Square of the amount remaining. Our staff will then contact you to explain the amount not covered and obtain your authorisation using your preferred method of payment, so the transaction can be completed at your convenience.
Physician’s Referral
Some insurance providers require a physician’s referral for massage therapy. Please contact your insurance provider to confirm its documentation requirements. If a doctor’s note or referral is required, allow your insurer adequate time to process the documentation before your treatment date.
Multiple Insurance Providers
If you have more than one insurance provider, your primary insurer may not allow certain claims to be submitted to secondary insurance. Additional documents or confirmation may be required. In these circumstances, you may need to submit the remaining balance to your secondary insurance provider yourself. Thank you for your understanding.
A Little Preparation Goes a Long Way.
Your Coverage
Ask your insurance provider about your available massage therapy benefits, coverage limits, eligibility, and any applicable conditions.
Required Documents
Check whether your plan requires a physician’s referral, doctor’s note, or other documentation before your appointment.
Your Remaining Balance
Remember that coverage may be partial. Review the payment policy and make sure you understand how any outstanding balance will be handled.
Important: The availability of direct billing does not guarantee that your insurance provider will cover the full cost of your appointment.
Frequently Asked Questions
Yes. Massage Square offers direct billing to various insurance providers. Please check the provider directory above and confirm your individual policy’s requirements with your insurer.
No. Your coverage depends on your insurance plan and the insurer’s response. You may be responsible for some or all of the remaining balance.
Massage Square requires a valid credit card or Visa Debit card on file for charges not covered by your insurance provider. The payment information is collected during your first visit.
According to Massage Square’s stated policy, your payment method on file will not be charged for the outstanding balance until your insurer has processed the claim and informed Massage Square of the remaining amount. Staff will contact you to explain the balance and obtain your authorisation for payment.
Some insurance providers require a physician’s referral for massage therapy. Please contact your insurer to confirm its requirements and allow sufficient time for any required documentation to be processed.
Possibly, depending on the rules of your primary insurer and your individual policies. Additional documentation or confirmation may be required. If secondary billing is not permitted, you may need to submit the remaining balance to your secondary insurer yourself.
Contact Massage Square to ask whether direct billing is available for your particular plan.
Your wellness, made simpler
Ready to Make Time for Yourself?
Explore available appointments at Massage Square and review your insurance benefits before your visit. Our team is here to help you understand the direct billing process.